Re: "HP Deskjet 3520 Series" shortcut opens into notepad on Win XP. (257 Views)
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pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 11 of 23 (388 Views)

Re: "HP Deskjet 3520 Series" shortcut opens into notepad on Win XP.

Hi r_sanjoy,

 

Glad to hear this resolved your issues. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Honor Student
debsleger
Posts: 2
Member Since: ‎01-14-2013
Message 12 of 23 (330 Views)

Re: "HP Deskjet 3520 Series" shortcut opens into notepad on Win XP.

I just reloaded the 3520 series download and when I opened the shortcut, it still opens in notepad.  I have the latest Adobe Flash installed - FYI.

Provost
pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 13 of 23 (326 Views)

Re: "HP Deskjet 3520 Series" shortcut opens into notepad on Win XP.

HI debsleger,

 

Refer to Message 5 of 12, or you can use the document listed below.

 

HP Printer Assistant Opens with a Script Error or in Notepad

I am an HP employee.

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Student
ShaunD88
Posts: 1
Member Since: ‎08-12-2013
Message 14 of 23 (307 Views)

Re: "HP Deskjet 3520 Series" shortcut opens into notepad on Win XP.

I did this download on my computer that has WINDOWS 7 and it WORKS now!!

Provost
pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 15 of 23 (302 Views)

Re: "HP Deskjet 3520 Series" shortcut opens into notepad on Win XP.

Hi ShaunD88,

 

Glad to hear this resolved your issues. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Top Student
Williamwriter
Posts: 7
Member Since: ‎11-01-2012
Message 16 of 23 (272 Views)

Re: "HP Deskjet 3520 Series" shortcut opens into notepad on Win XP.

I have Windows 7, so I know many things are different.

 

I first attemped the fix to change "Notepad" to "Microsoft (R) HTML assistant host", but could not find that option in my browser.

 

So, I attempted this fix, but did not know what to do because I have more than one HP Program.  I went ahead and installed the latest "Acrobat Flash Player" anyway.

 

Here's a cropped copy of my scanshot.

 

HP Scan Shot Sept 2013.png

 

I rebooted, tried my HP short cut and still had the same problem.

 

Undaunted, I clicked the Window's "Start" button and then clicked on "Devices and Printers".

 

I checked the HP printer there and found that the "Acrobat Flash Player" installation had fixed the "Set Preferences", "See What's Printing". and "Customize Your Printer" options; but failed to fix the "HP Printer Assistant" (giving me the old Notepad Boxes instead).

 

So, I went back to Google Search and found this!

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03640384

 

This Patch solved all my problems!  I did go back and delete my broken "short cut" on my desktop and drug a new "Short Cut" from my "Devices and Printers" panel which works great!

 

I am back in business and I do appreciate these and the other options that you HP Experts gave me to try!

 

Thanks so much,

-William

Top Student
Williamwriter
Posts: 7
Member Since: ‎11-01-2012
Message 17 of 23 (266 Views)

Re: "HP Deskjet 3520 Series" shortcut opens into notepad on Win XP.

Uhmm, the URL for the patch I found (Message 16 above) is the same as the PC Wizard gave about in Message 13 above! I don't know how I missed that!

It works great!
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pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 18 of 23 (261 Views)

Re: "HP Deskjet 3520 Series" shortcut opens into notepad on Win XP.

Hi Williamwriter,

 

Glad to hear the issue has been resolved. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Top Student
Williamwriter
Posts: 7
Member Since: ‎11-01-2012
Message 19 of 23 (257 Views)

Re: "HP Deskjet 3520 Series" shortcut opens into notepad on Win XP.

Thanks so much, PCWizard! I am so glad you follow these forum boards!
Provost
pcwizard
Posts: 11,505
Member Since: ‎12-31-2009
Message 20 of 23 (255 Views)

Re: "HP Deskjet 3520 Series" shortcut opens into notepad on Win XP.

Hi Williamwriter,

 

No problem as I enjoy helping our customers with the issues they are having. Enjoy the rest of your day

 

 

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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