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Student
plus24
Posts: 1
Member Since: ‎07-17-2014
Message 1 of 2 (101 Views)

upd installation

Hi 

I clone dozens of win vista 32bit

with half of these i have problem with upd 5.6 5.7 or 5.8 

when i try to install a printer with these driver the error is "drive not installed. can not access the file. the file is in use by another process"

i try stop spooler service, reboot, remove all other printer and remove all other driver, but not work

i have many hp printer models like p3015 p2055 m602

i want use universal driver for simplicity

if the upd don't work i try with m602 driver but i receive the same error

WHY??

 

Thanks 

 

HP Support Agent
Rainbow7000
Posts: 7,938
Member Since: ‎09-02-2013
Message 2 of 2 (78 Views)

Re: upd installation

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.

I hope this helps! :smileyhappy:

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R a i n b o w 7000
I work on behalf of HP

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