Question
Reply
Student
Posts: 1
Member Since: ‎07-17-2014
Message 1 of 2 (136 Views)

upd installation

Hi 

I clone dozens of win vista 32bit

with half of these i have problem with upd 5.6 5.7 or 5.8 

when i try to install a printer with these driver the error is "drive not installed. can not access the file. the file is in use by another process"

i try stop spooler service, reboot, remove all other printer and remove all other driver, but not work

i have many hp printer models like p3015 p2055 m602

i want use universal driver for simplicity

if the upd don't work i try with m602 driver but i receive the same error

WHY??

 

Thanks 

 

Reply
0
HP Support Agent
Posts: 10,569
Member Since: ‎09-02-2013
Message 2 of 2 (113 Views)

Re: upd installation

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.

I hope this helps! :smileyhappy:

———————————————————————————————
R a i n b o w 7000

I work on behalf of HP


Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!

Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!
———————————————————————————————
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation