11-28-2012 11:02 AM - edited 11-28-2012 11:03 AM
How do you have the printer connected to your computer?
HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.
Let me know what errors you receive?
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11-28-2012 11:03 AM
Try installing the windows 8 full feature driver and installing it
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11-28-2012 11:17 AM
I've tested the following utility/tool on my Windows 8 machine with my 7510 printer and it worked. It actually downloaded Full Feature Software and Driver but it checked few things first.
The menu and interface is much better than on Windows 7 such as we can see ink levels quicker (always on top when click the printer icon).
Hope this helps.
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