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Student
Posts: 1
Member Since: ‎10-01-2011
Message 1 of 3 (230 Views)

wireless printer does not recognize modem

Printer Does not recognize wireless modem

 

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Posts: 17,477
Member Since: ‎11-17-2008
Message 2 of 3 (195 Views)

Re: wireless printer does not recognize modem

Please read this post then provide some details.  What printer model? What operating system? Do you mean it is not recognizing the wireless router?

Bob Headrick,  HP Expert

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Student
Posts: 1
Member Since: ‎09-09-2013
Message 3 of 3 (145 Views)

Re: wireless printer does not recognize modem

I have Frontier for my wireless connection;  My HP deskjet F4500 all in one series cannot find the new modem that was replaced this past week do to a failed router.  The printer cannot find it and says on test report that the ssid should match both printer and router.  However, it is a new network name even though it is the same company.  I have tried uninstalling and reinstalling the printer to no avail. 

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