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Fixing HP Photosmart Essential 3.5 (19839 Views)
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RFNAPLES
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Posts: 4
Registered: 03-15-2009
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Fixing HP Photosmart Essential 3.5

02-18-2010 08:02 PM

Fixing HP Photosmart Essential 3.5

 

This worked for me:

  1. Uninstall HP Photosmart Essential Software
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01425310&cc=us&lc=en&dlc=en&product=3857372
  2.  Install the latest MSVC++ 2008 Redistribution Pack 64bit
    http://www.microsoft.com/downloads/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displa...
  3. Download and install MSXML 4.0 Service Pack 2 (Microsoft XMLCore Services)
    http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42&displa...
  4. Download and install Microsoft Data Access Components (MDAC) 2.8
    http://www.microsoft.com/downloads/details.aspx?familyid=6C050FE3-C795-4B7D-B037-185D0506396C&displa...
  5. Disable Internet updates and HP Participation
    1. Open HPSolution Center.
    2. Click “Settings”.
    3. Click “Other” and select “Update preferences”.
    4. Click the dropdown button and select “Never or None” from the list. Click “Close”.  
    5. Close HP Solution Center.
  6. Install the latest from the downloaded HP Photosmart Essential software.
    http://www.hp.com/united-states/consumer/digital_photography/free/software/index.html?jumpid=ex_R602...
  7. Run HP update
    1. Click Windows icon on the Windows task bar.
    2. Click All Programs, HP, HP Update. This will open the HP Update window.
    3. In the Welcome to HP Update window, click Next.
    4. HP Update now checks for the latest updates from the Web.
    5. If new updates are available, make sure the check box next to each update is selected and click Next to begin downloading and installing the updates. If no updates are available, click Finish.
  8. Run Windows Update
  9. Remove all Pictures from the My Pictures folder and save them in another folder (some times too may photos in the My Picture folder may stop HP Photosmart Essential software, from opening the very first time.)  May not need this step, I didn’t.
  10. Now, try to open HP Photosmart Essential software and check the functionality.  Give it time to load.
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raphael nikolai
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Posts: 48
Registered: 04-30-2009
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Re: Fixing HP Photosmart Essential 3.5

01-09-2011 11:19 AM

Good day! It's sad to know  that this software is already discontinued and no longer available...

 

For anyone who needs the software, the download links for the PHotosmart essentials are no longer availabe through HP website. However, a direct hp link is still availabe here : http://www.out-of-warranty.com/where-to-download-hp-photosmart-essential-3-5/

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