HP Support Forums
Join in the conversation.
05-03-2012 10:49 AM
HP Photosmart 8450, XP computers. I have 3 computers (all having a good internet connection) and the printer running off of a Linksys router. All of a sudden I can't print wirelessly. The error message is: "the printer spooler was unable to connect to your printer......" The printer has already been set to a static ip address. I can ping the printer from the computers, and have the proper ip address for the print driver. Also, I can't access the printer's web page after typing it's ip address in the browser.
Any help would be really appreciated,
08-10-2012 03:05 PM
It sounds like the software in Windows XP, mainly the spooler service, has an issue communicating with the printer.
Try following the steps in this document from HP.
Before continuing, try restarting the spooler service. The steps are included in Solution 7 under Windows XP in this document.
08-10-2012 05:24 PM
I should have posted that I fixed the problem quite a while ago. What I did was to set the printer's static IP address outside the possible IP addresses (dynamic) of my service provider.
08-13-2012 08:24 AM