HP Support Forums
Join in the conversation.
07-29-2009 01:13 PM
Did you install this driver on the new computer running Windows Vista, or the old computer running Windows XP?
I installed this driver on my new computer, no problems, it installs with no errors, like any other driver, but it still has the same errors when trying to access the printer. Installing this on the older computer running Windows XP may be a bit more difficult, the system rejects it because it is intended for Windows Vista. If you installed this on the older Windows XP computer I would like to know before I make a misstake trying to remove the restrictions and install it anyways.
08-02-2009 08:24 AM
I just purchased a vista home premiun computer and was having the same issue making my hp 5150 printer work through a networked xp system that the printer is physically attached to..It now works.. procedure= ( on the vista computer ) remove all old printers and printer drivers from previous attempts.
Go to this address and download this driver http://h10025.www1.hp.com/ewfrf/wc/softwareDownloa
Go to add printer wizard and install new printer ( network printer ) add a local port and type EXACTLY the same path to the xp based printer EXAMPLE= \\lisajunk\printer .....finish wizard and print test page...
I done nothing to the xp computer, my printer and drivers work good on my other networked computers which use xp operating system.
I believe creating the correct port and having the correct path on the vista machine is the key to making this work. I use xp pro SP1 on an old antique 400mhz gateway that my printer is physically attached to.. You need to make sure the printer is being shared on the machine it is physically attached too.
08-02-2009 01:38 PM
I just installed Windows 7 RC on one computer, with my HP Deskjet 5550 printer attached to my other, XP SP 3 computer on my home network. Like others, I could not get this to work at first, but by following CamaroGuy's instructions, it connects and prints fine. Thank CamaroGuy!
To get the path, I first told it to install a Network printer, then noted the path it came up with. I had the printer turned on when I did this, but I am not sre if that is important or not.
Good luck to all.
08-03-2009 08:40 PM
Camaro's procedure worked fine for me. The key in my particular setup was making sure that the computer the printer is physically attahed to is not in 'sleep' mode (or whatever it is called when the screen saver is working. When the server was in that mode, the 'Create a new local port' process would not accept the path as valid.
Thanks for the solution. Maybe the HP folks will put this info into the knowledgebase and save future folks the trouble.
08-04-2009 10:59 AM
I just purchased a Dell laptop running Vista. I had the same issue - my old HP Deskjet 990cxi printer is connected to a WinXP SP3 desktop machine, and although I have been able to print to it easily with both XP and Mac OSX machines with no problem, I received the dreaded "this server does not have the correct driver" message from my new Vista machine. It could see the printer just fine - but I couldn't add it to my Vista laptop. I've been working on this for 3 days before finally finding this thread. Eureka!!!
I followed draggletailed's instructions - all on my Vista machine - and it worked first time. Clicked on the link, downloaded the driver, and installed it. First time I received the "may not have installed correctly" message, so I chose to reinstall it from the prompt on that screen. Overwrote the original files, and this time got not error message.
Next, went to "add printer" (still on the vista), and clicked "network printer" - just to copy down the exact path to the printer. Then I closed that, and added a local port, naming it exactly the same as the path. It took it, asked me the manufacturer (HP) and model (Deskjet 990c) of my printer, and installed the new driver. Asked me to print a test page, and it worked!!! I never had to add anything to my WinXP machine connected to the printer.
Thank you so much!
08-06-2009 10:46 AM
Welcome to Vista - the Windows ME for this decade! Here's the lowdown. Vista, even though 2.5 years since it's release is a nightmare. Vista is for stand alone computers, gamers and TV watching coach potatoes, NOT for business, (even home business) and definitely not to be added to an existing network.
I bought an HP computer, thinking that 1) HP was a good brand and would stand behind their product and make sure things work out and; 2) that if I had an HP computer and HP printers (5 on my network) the computer would work with them and HP would see to it that their computer works with their printers.
Wrong and wrong. HP is no better, and maybe worse than other computer suppliers After many hours with tech support for the computer with the many problems it has - I'll get into that in a minute - I was escalated to a "case manager" who said "anything beyond the warranty would not be supported". This meaning that if the computer recognizes a printer when it is directly plugged into it, the computer has done it's job even if you can't print on that printer or any printers that are attached to your network. And, if your computer reaches the internet, then no matter how slowly it surfs, the computer has done it's job. So this piece of junk is satisfactory to HP even though if I had to choose between this computer with quad core and 8 gigs of RAM and my 8 year old Fujitsu laptop with 900 MHz and 1 gig, I'd pick the laptop!!! That's what I'm working on until my new computer is delivered. (not an HP of course)
This HP computer is slower to boot up than my 8 year old laptop and surfs my FIOS business premium grade connection like it was dial up. The computer does not recognize any of the other computers on my network, and there are no plans to support it doing so. It will not print to any printer that is not directly hooked up to it. IE crashes and the router has to be reset even when all the other computers are surfing just fine and no connection was lost.
Vista64 does not work with my tax software from a leading company, I have the latest version it costs $700 a year, and I have spent hours with the tax software company as to options, and there is no plan to support Vista 64 bit. Other software does not work examples are Adobe programs, the mail machine software, and most legacy programs. However they do work with XP which is what I came from.
When I called to request help to downgrade to XP Pro, I was told that the drivers for my computer hardware did not support XP. When I asked to exchange the machine for an XP machine, even one much less powerful, I was told no, and that it was my fault for not doing better research and buying a consumer grade product, instead of a business one. Well excuse me but I bought this at Office Depot, not Walmart, a company that has "we mean business" as their slogan. So HP is making suckers of business people by putting computers they know won't work in a business setting, in a business store!!
HP's case manager, refused to allow contact with a supervisor, said that it was against company policy for the call to go further, He also stated that he could not give out his last name or any identifying ID!! Keep this in mind, this is NOT the old HP that was nearly obsessive about fixing things. The new HP just does not care if it wipes out 15 years of company loyalty.
Bottom line. Buy Dell with XP Pro preloaded. Their business catalog has the computer ON THE COVER loaded with XP Pro. They know VISTA is trash. And, I will not make this mistake again. First tell eveyone you know what is going on. Second when Windows 7 comes out, wait and don't buy it until the tech journals and Dell say it's devoid of Vista's evils and is worth the upgrade.
--Disgusted in Dallas
12-03-2009 09:44 PM - edited 12-03-2009 09:53 PM
CamaroGuy --- This solution works for Windows 7 64 bit as well. Adding a local printer and then entering the port name as \\stationipaddress\printername and selecting the HP 5150 driver for Windows 7 installed the driver. I sent a test page over a wireless netowrk to my WIndows XP station USB attached HP Deskjet Printer 5150. Awesome!
Tested with HP 5150 shared as "printer" on Windows XP 32 bit and connecting to the printer from Windows 7 64 bit.
Great work! I don't know how long it would have been before finding out how to make this work! Its not what you would expect. Totally different than what things have been in the past for connecting to shared network printers from Windows XP, 2000, etc.....
12-04-2009 07:37 AM
If i remember correctly then vista cant find folders and devices on xp shared network without hotfix
try readind this http://support.microsoft.com/kb/922120 or if you can see printer try to add is as local and then remap as network or try this
Right-click the printer on the print server, click Properties, click the Security tab and confirm that the appropriate user accounts have the Print permission. In a home environment where printer security isn't important, this probably means that the Everyone group should have Print permissions. When in a home networking environment, you can also try logging on to the client computer using an administrator account that has the same name and password as an administrator account on the print server.
Confirm that you can access shared folders on the print server. If you cannot, troubleshoot file sharing (hint: you might need to enable File and Printer Sharing, and enable the File and Printer sharing in the Windows Firewall).
If you continue to have trouble, use the following procedure to add the printer using a local port.
Open the Printers folder on the client computer from which you want to print, right-click a blank part of the window, click Run as administrator, click Add Printer.
In the Add Printer wizard, click Add a local printer.
On the Choose a printer port page, click Create a new port, select Local Port, and then click Next.
In the Port Name dialog box, type the network path to the printer to which you want to print. For example \\server1\printer1 (where server1 is the computer name of the print server and printer1 is the share name for the printer). Then click OK.
Note: Creating a local port instructs the client computer to use its own printer driver to render the printer as a RAW print job and send it directly to the port (which in this case goes to the print server). This obviates the need for the print server to provide feedback to the client, which can work around some authentication issues, as well as issues with mismatched driver versions on the print server and the client computer.
If the print server is running Windows 2000, see the following KB article for information about How to Use the RestrictAnonymous Registry Value in Windows 2000
12-24-2009 05:15 AM
I used the advice of CamaroGuy, and it worked. This also applies to Windows 7. I have a laptop with Windows 7 and 2 PC's with XP. The printer is connect by usb to one of the XP machines. One point, be sure to use the shared printer name. Go to the machine with the printer, left click on the printer to get its properties, then click on the share tab to get its share name. That is the name I had to use to get it to work.