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09-04-2011 09:21 AM
I just bought a new HP Photosmart B110A Printer. I have set it up with my Belkin Wireless router. It has connected successfully. I could setup the webservice printing as well. The printer is online and I could also print a document by emailing it to the email address setup for the printer. This means that the Printer is connected the Wireless network and to the internet.
However, I can not connect to this printer from my PC connected to the same wireless netwrok. When I open HP Solution Center, it shows the message "Wireless Disconnected".
When I connect the printer through USB cable, I am able to connect to the PC and fire printouts as well.
Can somebody help please?
Solved! Go to Solution.
09-04-2011 06:38 PM
Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-92
What does it say?
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I am employed by HP
09-04-2011 07:26 PM
When I ran the utility, it told me that the required software is not present on the computer. I ran the CD again and the printert is now connected. I am wondering why this happened. I had already done this earlier. There is a printer device installed on my computer that does not connect. When I ran the Utilitya again, it added a printer device one more time and that device connects. The earlier added device still does not connect.
Thanks for your help.