Posts: 1
Member Since: ‎04-20-2010
Message 1 of 2 (1,118 Views)

Broken ethernet port

I purchased a Office jet Pro L7680 about 7 months ago. All of the sudden ethernet port stopped working, when it connected to my router no light on the port, no activity. Tried different router port, connect with crossover directly to PC but with still no activity or ethernet connection light. It appears the ethernet port on the printer is damaged because anything plugged into my router ports all work. How do I replace the ethernet port under warranty?

Posts: 20,384
Member Since: ‎08-19-2009
Message 2 of 2 (1,115 Views)

Re: Broken ethernet port

Here is how to contact HP.

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

I am employed by HP
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