Broken ethernet port (624 Views)
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Student
tadtees
Posts: 1
Registered: ‎04-20-2010
Message 1 of 2 (624 Views)

Broken ethernet port

I purchased a Office jet Pro L7680 about 7 months ago. All of the sudden ethernet port stopped working, when it connected to my router no light on the port, no activity. Tried different router port, connect with crossover directly to PC but with still no activity or ethernet connection light. It appears the ethernet port on the printer is damaged because anything plugged into my router ports all work. How do I replace the ethernet port under warranty?

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PrintDoc
Posts: 20,135
Registered: ‎08-19-2009
Message 2 of 2 (621 Views)

Re: Broken ethernet port

Here is how to contact HP.

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Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
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