This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Can't Get 3050A Connected to New Wireless Router (1110 Views)
Reply
Honor Student
BlueMonk
Posts: 6
Registered: ‎02-26-2012
Message 1 of 10 (1,110 Views)
Accepted Solution

Can't Get 3050A Connected to New Wireless Router

My ATT DSL Router went out on me a couple weeks ago and they sent a replacement.  I have got a dozen devices connected to the new one but cannot get the 3050A J611g connected.  I have tried everything I could find...

 

1.  Uninstalled all HP software and going through setup again.

2.  Reset Printer Network Defaults and repeat step 1.

 

Of course, this includes going through the "Printer Setup and Software' program on my computer.  Nothing works.  I did find these instructions on the HP site...

 

To reconfigure your wireless settings on a printer that does not feature a control panel Wireless Setup Wizard:

  1. Insert the printer software CD into your computer.
  2. Select Reconfigure Network Settingsfrom the Welcome Back screen.

The problem is that I do not get "Reconfigure Network Settings" as an option when I put the setup disc back into my computer.  No "Welcome Back" screen either.  Any help would be much appreciated.

Please use plain text.
Provost
PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
Message 2 of 10 (1,087 Views)

Re: Can't Get 3050A Connected to New Wireless Router

OK, this is tricky:

 

1. Restart your router by pulling its power plug momentarily.

2. On the front of the printer: Wireless > Wireless Settings > Restore Defaults

3. In the HP software folder you should see Add a Device - run it.

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.
Honor Student
BlueMonk
Posts: 6
Registered: ‎02-26-2012
Message 3 of 10 (1,082 Views)

Re: Can't Get 3050A Connected to New Wireless Router

First off, thanks for trying to help.

 

But I do not see "Add a Device" in any folder within the HP programs.  I did run the HP Software Updater but it said there were no updates.  Also, I just tried steps one and two.  Then I went into 'Printer Setup and Software' file but it just has three options... add a new printer, convert a printer, or add more software.  So I tried both of the first two options but it did not work. 

 

Any idea on what I am doing wrong?

Please use plain text.
Master's Graduate
Jon-W
Posts: 612
Registered: ‎02-24-2012
Message 4 of 10 (1,064 Views)

Re: Can't Get 3050A Connected to New Wireless Router

If you go to start > programs > hp > deskjet 3050a do you you see a USB to wireless application in there?

Although I am working on behalf of HP, I am speaking for myself and not for HP
--- If my answer was helpful please click the "Kudos" star.
If your problem is solved please click the "Accept as Solution" button ---->
Please use plain text.
Honor Student
BlueMonk
Posts: 6
Registered: ‎02-26-2012
Message 5 of 10 (1,061 Views)

Re: Can't Get 3050A Connected to New Wireless Router

No.  I do not see this option in location mentioned.  It is not listed in the programs at all. 

 

However, if I open 'Printer Setup and Software"  the option to convert from USB to wireless is available.  Never works for me though.

Please use plain text.
Honor Student
BlueMonk
Posts: 6
Registered: ‎02-26-2012
Message 6 of 10 (1,038 Views)

Re: Can't Get 3050A Connected to New Wireless Router

Top.

Please use plain text.
Honor Student
BlueMonk
Posts: 6
Registered: ‎02-26-2012
Message 7 of 10 (1,017 Views)

Re: Can't Get 3050A Connected to New Wireless Router

Any help would be appreciated. I essentially have a 3 month old HP printer that is now useless since my DSL router had to be replaced. Thanks in advance.
Please use plain text.
Provost
PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
Message 8 of 10 (990 Views)

Re: Can't Get 3050A Connected to New Wireless Router

OK, this should be helpful:  http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03112838&tmp_task=solveCategory&cc=us&dlc=en&la...

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.
Student
mtjana
Posts: 1
Registered: ‎04-01-2012
Message 9 of 10 (937 Views)

Re: Can't Get 3050A Connected to New Wireless Router

I had the exact same problem:  you need to totally uninstall the printer software from the add/remove programs....then reinstall using your install cd.

 

* I had tried everything including pressing the WPS button and then entering the pin from my printer etc., restoring defaults.  Nothing worked - it kept going to my old network.

Please use plain text.
Honor Student
BlueMonk
Posts: 6
Registered: ‎02-26-2012
Message 10 of 10 (914 Views)

Re: Can't Get 3050A Connected to New Wireless Router

Appreciate everyone's help.  But it must have been an hardware situation. After tons of calls and a few broken promises, I finally got a case manager who took care of me and sent me another printer.  Saved my faith in HP.

Please use plain text.