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Can't Scan from OfficeJet 4500 AIO over Network (2811 Views)
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edm00se Student
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edm00se
Posts: 1
Registered: ‎10-14-2010
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Can't Scan from OfficeJet 4500 AIO over Network

‎10-14-2010 09:03 PM

My home network setup:

 

 

  1. Cisco E2100L router
  2. Directly connected to my OfficeJet 4500 (non-wireless) via Cat6.

 

 

Wirelessly Connected:

 

  1. My MacBook C2D running Snow Leopard (10.6.4) with most current HP drivers from Apple and current software+drivers for the AIO installed from HP's website.
  2. My wife's Vista laptop, HP Pavillion DV6000 series, current Windows updates and current HP software+drivers for the AIO installed from HP's website.
  3. My home server, homebrewed Athlon X4 running Ubuntu 10.10 (just upgraded) with no HP software or drivers for the AIO installed.
All three machines can print to the AIO. All three can see and setup to use the printer as a default printer and can access the AIO's webserver (to view up status, supplies, etc.).
My problem: My Macbook and my wife's Windows laptop cannot scan from the AIO. My Ubuntu server somehow can. The last is what weirds me out the most, but as the first two deal with HP's software, that's where my focus is.
I've tried completely removing all software/drivers from each of the laptops, powered off the AIO, installed all the software again from scratch (with most current download from HP) and had the same results; can print, no scan. I'm out of ideas on what to do. Can anyone please help me out?

 

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