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jalbram
Posts: 1
Member Since: ‎02-27-2012
Message 1 of 2 (564 Views)

Can't print after changing internet provider?

Hi,

 

I recently changed from BT to TalkTalk and now my printer doesn't connect to Wifi, although it does connect with my Macbook Pro (v10.7.3)

 

I have installed the new router etc as advised and all works on my laptop.

 

i have looked at previous posts / help pages on here and many say to find the Settings button on the printer but there isn't one on mine. My printer is a C4580 All in One. I also cannot find an option on the Mac to alter the printer wireless settings. I ended up pressing the button which says Restore Wireless Defaults.

 

I know I'm old, thick and blond but am really struggling here - please please can anyone help me?

 

Thank you.

Provost
PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 2 (538 Views)

Re: Can't print after changing internet provider?

Do you have any HP software in your Applications folder?  If so, run the "Add a Device" software to re-add the printer to your new network.

 

If not, get the latest software for your printer from the "Support & Drivers" link at the top of this page.

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