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Can't reset Network User Name/Passw ord
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01-27-2011 06:57 PM
Hi, I'm using HP Deskjet 6980 and I have a network problem.
It is been too long since I configured my printer for my home network.. so I forgot my user name and password for HP Embedded Web Server.
I've been reading manuals and guides to reset my printer... (Pushed the report button and cancel button three times. The Power, and Network LED lights blinked and nothing)
Still not worked. Even password "0000" not worked.. What is the default User Name and Password? Even blank password does not work and HP NEVER Mentions about "Default User Name and Password" on any section of Manual. I can't still change any settings in the EWS. Even after "Factory reset"
Any idea here?
Re: Can't reset Network User Name/Passw ord
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01-27-2011 07:26 PM
Print a report from the button on the front of the printer. If you really did set it to defaults, the default password is blank. I don't know what the default login is - admin? blank? I am just getting my info from the Network guide from here.
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP
Re: Can't reset Network User Name/Passw ord
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01-28-2011 08:48 AM
Hi,
These are combinations that sometime work with the EWS, so may be worth a try.
Username admin
Password just leave this blank
Username root
Password just leave this blank
If this doesn't work try Admin for the username and again just leave the password blank.
Hope this helps.
Best wishes,
DP-K
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Microsoft MVP - Microsoft Windows Expert - Consumer
Re: Can't reset Network User Name/Passw ord
[ Edited ]
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12-04-2011 12:26 PM - edited 12-04-2011 12:30 PM
In case anyone is still having trouble with resetting username and password for the Deskjet 6980 using a mac, here's how I finally got it to work:
Go into Print and Scan Preferences in System Preferences on your mac.
Make sure printer sharing is on.
Click on the 6980 in the "printers" window.
Add a new user, with a username and password.
Use that username and password to log in to the printer's web page.
Under the "Network" tab, go to "security" and delete the username and password, click on "save."
Re: Can't reset Network User Name/Passw ord
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04-02-2012 11:52 PM
I have the same problem the only thing that is different is that mine is a HP Photosmart 5510 B111a. i set it up a month or so due to my son keep going into the printer settings on the printers webpage. The other day i was going to take a look at something (cant remember what). But when i hit the settings tab. A Windows Security box shows up and wants a username and password but i dont know what i set them to. I really need to figure out how to reset them. Please help if you can. Thanks
Re: Can't reset Network User Name/Passw ord
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09-05-2012 08:45 PM
Even after following the steps listed the admin password does not appear to be affected. Is there anything else tbat has to be done in order to reset or clear the password?
