Computer not communicating with printer(s) scanner (2729 Views)
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Honor Student
moxielady
Posts: 2
Registered: ‎02-25-2010
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Computer not communicating with printer(s) scanner

I recently hooked up an Officejet  J6480 wireless printer. I also have a J5780 hooked up via USB. After hours, and I mean hours,  of being on-line with Tech Support through Chat and uninstalling and reinstalling, several times, and trying numerous things, neither printer has communication with the computer for scanning. The J6480 will scan if you go through Pa