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Re: Connection Problem Hp Laser Jet Professional P1102w. (2478 Views)
Provost
PrintDoc
Posts: 18,916
Registered: ‎08-19-2009
Message 11 of 27 (3,347 Views)

Re: Connection Problem Hp Laser Jet Professional P1102w.

Print a network test from the front of the printer.  Does it say that it is connected to your wireless network? Now verify that your PC is on that same network.  It could be that one of them is on a neighbor's unsecured network or perhaps you have a guest network that one of these devices is attached to?

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Top Student
swanclock
Posts: 6
Registered: ‎10-18-2011
Message 12 of 27 (3,342 Views)

Re: Connection Problem Hp Laser Jet Professional P1102w.

Thanks for the info the real problem seems to be with the MAC lion drivere installation. As it did not appear to give any options for switching from USB to wireless in the way that the windows installation set-up does.

 

I did manage to fix the problem by hooking up a windoes pc to the network and installing the printer driver using the wireless option, and set up the wireless network and Ip address.

 

I was then able to connect easily on the MAC using the mac installation  software..

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Student
CNMatch
Posts: 3
Registered: ‎01-14-2012
Message 13 of 27 (3,124 Views)

Re: Connection Problem Hp Laser Jet Professional P1102w.

Wireless connection issue with HP P1102w.  USB connection functional but get message-  "...computer is unable to communicate with the printer.  Noticed from my test printout from the USB installation that the router encryption is WEP which I have learned from the posts in this forum needs to be changed.  How do I go about doing this?

 

CNM

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Provost
PrintDoc
Posts: 18,916
Registered: ‎08-19-2009
Message 14 of 27 (3,117 Views)

Re: Connection Problem Hp Laser Jet Professional P1102w.

Let me know what router you have and I will help you change the encryption.

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Student
CNMatch
Posts: 3
Registered: ‎01-14-2012
Message 15 of 27 (3,107 Views)

Re: Connection Problem Hp Laser Jet Professional P1102w.

Thanks for the prompt reply.

 

I am residing in Spain and the router is installed by the national service provider Telefonica. The information which you requested is stamped on the back of the all-white router and, I believe, is as follow:

 

Zyxel

Model: P66OHW-D1

 

Other information is also indicated and I could send a jpeg if requested.

 

CNM

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Provost
PrintDoc
Posts: 18,916
Registered: ‎08-19-2009
Message 16 of 27 (3,084 Views)

Re: Connection Problem Hp Laser Jet Professional P1102w.

OK, great, thanks.

 

Your Internet provider may not allow you to get into the router, but let's try it anyway.

 

Type 192.168.1.1 into a web browser's address bar.  The router will ask for a logn ('admin') and password (leave it empty).  Your provider may have changed this, you will need to contact them if that is the case.

 

Navigate to the Wireles area and change the encryption to WPA-PSK.  Create your own password (use 13+ characters, numbers and letters, upper and lower case).  This may help - see page 108: ftp://ftp.zyxel.com/P-660HW-D1_v2/user_guide/P-660HW-D1%20v2_3.40_Ed1.pdf

 

Click "Apply" to apply the changes.  You will have to change all of your wireless devices to the new password.

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Student
CNMatch
Posts: 3
Registered: ‎01-14-2012
Message 17 of 27 (3,076 Views)

Re: Connection Problem Hp Laser Jet Professional P1102w.

Did attempt to "get into the router" but as you intimated but Telefonica did not allow me to take such a liberty.  I will have to make a telephone call (in my broken Spanish) to ask them to switch to WPA-PSK encryption and to supply a new "13+ character" password.

 

Many thanks from here in Spain and I will inform you once my wireless printing is granted me privilege.

 

CNM

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Student
bradoost
Posts: 1
Registered: ‎01-18-2012
Message 18 of 27 (3,049 Views)

Re: Connection Problem Hp Laser Jet Professional P1102w.

I just finished wireless installation of this P1102w model.  I was having difficulty with the installation because I was using a WEP security type on my wireless.  I recommend you change to a WPA+WPA2  type prior to attempting wireless installation.  Once I did that it installed no problem. 

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Student
Cartman
Posts: 1
Registered: ‎04-14-2012
Message 19 of 27 (2,478 Views)

Re: Connection Problem Hp Laser Jet Professional P1102w.

Good dvice it works. However everytime we restart the router we have to do it again? Is that suppose to be normal? So everytime it rains and the electricity goes of for half a second we have to do the installation again, Or everytime we just turn of the thing because we loose connection or whatever , reinstall it again over and over.

Any solutions for this>?
 

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Associate Professor
Gordon_H
Posts: 2,418
Registered: ‎11-22-2011
Message 20 of 27 (2,448 Views)

Re: Connection Problem Hp Laser Jet Professional P1102w.

Hello Cartman,

 

If you continue to have the issue, I would recommend checking out this link:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02790693&cc=us&dlc=en&lc=en

 

 

:smileyhappy: If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution :smileyhappy:
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