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01-27-2012 11:23 PM
Hello, I bought this printer 3 months ago. It was printing and scanning perfectly both with Ehternet connection and wireless, with Windows Vista and Mac OS.X 10.5. I left for 45 days, when back I cannot print in wireless, but only in ethernet , and the scanner, in ethernet, scans half page. The blue light of connection is blinking slow; both my computers work well in wireless. When I send something to print it says "printer not connected". What I did: I moved the printer to another place of the room, close to the computer which catches wifi. Still blinking light and printer does not work. On my Mac, I deleted the printer from the printer list, (System preferences etc), now I have re-installed it and, when I launch the Print, the print windows says <Network host "is busy; will retry in xxx seconds> and the blue light is still blinking slow. But then it does not print!! The printer still works with cable, but I would like to use wifi. Also the scanner scans half page and this is a problem I could not solve either. Do you have any suggestions? Thanks
01-28-2012 11:19 AM
It sounds like a weak wifi connection to the printer. Change your router channel to 1 or 11 and try again. If that does not work, move the printer and/or router to be closer together or through fewer walls.
On your Mac, reset the printing system:
- Go to System Preferences > Print & Fax
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
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