01-28-2012 07:22 AM
Product Name and Number: HP Desket 3050A Printer - J611a series
Operating System: Windows 7 64-bit
Error Message: None
Changes Made: None
My printer won't connect to my router. The router has access control on and I have added the printer's mac address to it, yet it still is not connecting. I haven't actually told the printer to connect to the router, but I don't actually know how...
01-28-2012 08:36 AM
The wireless configuration have to be performed by using the software:
If you didn't installed the software yet, follow the installation and select wireless connection.
you will be prompted to temporary plug the USB in order to connect the printer.
If the software allready installed, enter Start > Programs > HP HP Deskjet 3050A Series.
There you will see an option named as reconfigure software / reconfigure wireless connection..
Follow the installation and you will be guided to temporary connect the USB in order to connect the printer.
If my post resolved your problem, please mark it as as Accepted Solution
01-28-2012 09:52 AM
I have installed the software and it is just frozen on "Checking network environment". The green bar is all the way across.
The frustrating thing is that it has worked fine on both my mum's laptop and my dad's laptop but it's not working on mine, it's just frozen as I said before.
04-05-2012 02:38 AM
I have the same problem: The screen doesn't move on "Checking Network Environment".
this happened when trying to connecy mom's laptop to the family network