Deskjet 3056a - Wireless installation failure (1942 Views)
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Honor Student
cg23
Posts: 3
Registered: ‎11-24-2012
Message 1 of 6 (1,942 Views)

Deskjet 3056a - Wireless installation failure

I just purchased the 3056a printer and I can not complete the wireless installation process.  The printer was able to connect to my network but i just can't finish the final installation process.  The following error displays during failure.

HP error.PNG

 

 

 

  I have tried all of the troubleshooting  examples with no success.  I have disabled my firewall and anti-virus software...etc...

 

Can anyone help before I return this printer?

Distinguished Professor
sabretooth04
Posts: 3,832
Registered: ‎07-30-2012
Message 2 of 6 (1,933 Views)

Re: Deskjet 3056a - Wireless installation failure

What error?

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I used to work for HP, but now I'm retired.
Honor Student
cg23
Posts: 3
Registered: ‎11-24-2012
Message 3 of 6 (1,912 Views)

Re: Deskjet 3056a - Wireless installation failure

Where it says "Unsuccessful Network Installation".

Distinguished Professor
sabretooth04
Posts: 3,832
Registered: ‎07-30-2012
Message 4 of 6 (1,910 Views)

Re: Deskjet 3056a - Wireless installation failure

See if this works.

 

Printer not found during wireless network installation in Windows

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02731427&tmp_task=solveCategory&cc=us&dlc=en&la...

Say thanks by clicking the Kudos Thumbs Up in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I used to work for HP, but now I'm retired.
Honor Student
cg23
Posts: 3
Registered: ‎11-24-2012
Message 5 of 6 (1,818 Views)

Re: Deskjet 3056a - Wireless installation failure

Still does not work.  I still can not get the software to install so that I can print wirelessly.  When I run Scan doctor this pops up:

 

1.PNG

2.PNG

 

 

When I try to install that error that I posted previously happens again.

 

 

 

 

 

 

Distinguished Professor
sabretooth04
Posts: 3,832
Registered: ‎07-30-2012
Message 6 of 6 (1,816 Views)

Re: Deskjet 3056a - Wireless installation failure

Again, your pics are not showing up so we have no idea what the error is.

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If my post resolved your problem, please mark it as an Accepted Solution ...
I used to work for HP, but now I'm retired.
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