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Deskjet 6980 loses wireless network connectivi ty after lengthy shutdown
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12-19-2008 11:20 AM
Re: Deskjet 6980 loses wireless network connectivi ty after lengthy shutdown
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12-22-2008 03:42 PM
I agree that it appears your printer is not getting a IP address from the wireless-router. To help you, I'll need some information about your wireless-network:
1) What is the name of your wireless network? This is also known as the SSID. Are you hiding the SSID by turning off broadcasting?
2) Do you have encryption on your wireless network? If so, what type? (WEP, WPA-PSK, WPA2-PSK).
4) Do you have MAC filtering enabled on your wireless-router?
5) If you power cycle the printer, does it reattached to the wireless network?
6) If you power cycle the wireless-router, will the printer connect to the wireless-network?
7) Do any of the other wireless devices on your network have trouble getting an IP address after being turned off for an extended period? I read in your post that you have a laptop and a desktop on your network. Are both devices connected wirelessly or wired to your network? Does you laptop have any trouble connecting to the wireless network?
Best Regards / Jim B
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.
