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10-23-2010 02:29 PM
I am a little confused. Today I installed windows 7 64-bit on my acer 9423wsmi notebook. I installed my hp f4280 via a usb cable. It prints and scans. Now I try to install my wireless kit (came with the printer) which worked fine an vista 32-bit sp1. I looked up every driver etc. on hp.com and found the install guide for windows 7. Everything went as described and printing works even without the pc adapter. You might say what is the problem. Well I noticed the wireless (copy) isn't listed under "devices and printers". I found this a bit strange. I tried to install a printer via the windows wizard. But using the network option gives me the shared copy. And using a the usb02 virtual port to which the printer is connect yields the same result: a fully working printer but nowhere to be found in "devices and printers". I searched the internet for a solution but my search results get cluttered with support for the installation.
Is this normal on this system with these settings?
Is there a way to let the printer appear in "devices and printers"?
12-30-2010 04:05 PM
I am having the same problem. Using brand new HP Laptop connected to HP Photosmart C4210 via the HP Wireless Upgrade Kit. I can see the printer using HP tools and HP Solution Centre, but Windows 7 64 bit will not display the printer anywhere. If you try to add it again it says it is already existing printer name, yet will not display it.
What is the fix?
12-31-2010 01:54 AM
I still haven't fixed the problem. I assume you found this installation guide. If I follow this I still can't see the printer in "device and printers". But when I open a document (notepad, word) I can see the printer listed in the printer dialog. So I am able to print. Printer properties are a bit hard to reach but it works. I am still hoping some wizz kid from hp to come up with a solution . Keep me posted if you know something more.