HP Color LaserJet 2605dn going offline for no apparent reason. Need help! (476 Views)
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Student
JThorne
Posts: 1
Registered: ‎04-19-2012
Message 1 of 2 (476 Views)

HP Color LaserJet 2605dn going offline for no apparent reason. Need help!

There are four of us with these printers in our finance department.  Two PC's are running Windows Vista and two Windows 7.  The printers are networked but installed locally on each PC.  Routinely all of these printers will go offline at the same time and there seems to be nothing that helps.  Our IT's answer is to buy four new printers but these printers work great when they're working.  There has to be a solution to this mystery out there somewhere.  I would appreciate any suggestions.

Professor
Gordon_H
Posts: 2,418
Registered: ‎11-22-2011
Message 2 of 2 (458 Views)

Re: HP Color LaserJet 2605dn going offline for no apparent reason. Need help!

Hi JThorne,

 

The HP Color LaserJet 2605dn is a commercial printer. I suggest posting in the forum for HP Business Support for a better chance at finding a solution.

 

Here is the link to the Commercial Laserjet board:

 

http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413

 

 

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