HP Deskjet 3054 j610a will not connect to wireless internet. (10285 Views)
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gus555
Posts: 1
Member Since: ‎02-26-2012
Message 1 of 35 (10,285 Views)

HP Deskjet 3054 j610a will not connect to wireless internet.

Hello, for a month or so after purchasing the hp deskjet 3054 it worked flawlessly. Then one day it just stopped. It seems to be fine except it won't print wirelessly. I printed a Printer Status Report and the network status is offline. My network works for my laptop and everything but for some reason not this printer. Help, please and thank you.

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PrintDoc
Posts: 20,199
Member Since: ‎08-19-2009
Message 2 of 35 (10,264 Views)

Re: HP Deskjet 3054 j610a will not connect to wireless internet.

What router?  What operating system?

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Honor Student
Ahop21
Posts: 2
Member Since: ‎03-27-2012
Message 3 of 35 (10,192 Views)

Re: HP Deskjet 3054 j610a will not connect to wireless internet.

Hi,

 

I have an Apple Airport and a MacBook Pro and I cannot connect the printer to my wireless network.  Do you have any suggestions?

 

Thanks!

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PrintDoc
Posts: 20,199
Member Since: ‎08-19-2009
Message 4 of 35 (10,184 Views)

Re: HP Deskjet 3054 j610a will not connect to wireless internet.

What error messages are you getting?  How are you trying to connect it?  What version of OS X?

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Ahop21
Posts: 2
Member Since: ‎03-27-2012
Message 5 of 35 (10,164 Views)

Re: HP Deskjet 3054 j610a will not connect to wireless internet.

I have Lion on my macbook pro.  It says there are two ways to connect wirelessly (push button or pin).  Is there a preferred way?  It says I can enter a pin into my network settings but I'm not sure how to do that.

 

Thanks!

Provost
PrintDoc
Posts: 20,199
Member Since: ‎08-19-2009
Message 6 of 35 (10,158 Views)

Re: HP Deskjet 3054 j610a will not connect to wireless internet.

OK, thanks for all that.

 

First, on the front of the printer, get into the wireless menu and "Restore WIreless Defaults".

 

Next, download and install this: support.apple.com/kb/DL907

 

Finally, download and install this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj-96583-5&cc=us&dlc=en&lc=en&...  When you start the software, make sure there is NOT a USB cable plugged into the printer.  Choose "Wireless" as the installation type when it asks.

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Honor Student
shebice
Posts: 2
Member Since: ‎08-13-2012
Message 7 of 35 (9,744 Views)

Re: HP Deskjet 3054 j610a will not connect to wireless internet.

I am having the same issue with my HP Deskjet. 

 

I was hoping to use this post in order to solve my issue; however, the second software download link is no longer functional.  Would someone mind updating it??

 

Thanks!

Provost
PrintDoc
Posts: 20,199
Member Since: ‎08-19-2009
Message 8 of 35 (9,729 Views)

Re: HP Deskjet 3054 j610a will not connect to wireless internet.

What operating sytstem?

 

Download and install the latest software for your printer from the "Support & Drivers" link at the top of this page.

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Say thanks by clicking "Kudos" on the left in the post that helped you.

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Honor Student
shebice
Posts: 2
Member Since: ‎08-13-2012
Message 9 of 35 (9,717 Views)

Re: HP Deskjet 3054 j610a will not connect to wireless internet.

I have Lion on my Macbook Pro... same situation as the previous poster. 

 

 

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PrintDoc
Posts: 20,199
Member Since: ‎08-19-2009
Message 10 of 35 (9,693 Views)

Re: HP Deskjet 3054 j610a will not connect to wireless internet.

Thanks for that.  There are two ways to connect this pritner:

 

1. With software and the temporary use of a USB cable using this software: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj-96583-8&cc=us&dlc=en&lc=en&...

 

2. WIth WPS if your router supports it.  On the printer start WPS (in the WIreless menu) choosing the pushbutton method.  Within 2 minutes press the WPS button on the router.  Give them 2 minutes or so to communicate with each other. Finally, add the printer in System Preferences > Print & Scan using the '+' sign.

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Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
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