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Re: HP OfficeJet 7410 Won't connect wirelessly to a wireless computer (168 Views)
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jfnovak Student
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jfnovak
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Registered: ‎08-19-2012
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HP OfficeJet 7410 Won't connect wirelessly to a wireless computer

‎08-19-2012 08:24 PM

I have an HP OfficeJet 7410 that seems to work if either the computer or printer is conncected to the network with an ethernet cable.  If both are wireless, the printer can't be seen from the computer.  Any assistance will be greatly appreciated.

 

Thanks in advance,

John Novak

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Provost Provost
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PrintDoc
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Re: HP OfficeJet 7410 Won't connect wirelessly to a wireless computer

‎08-19-2012 09:18 PM

What router?  Can you get into its settings? If so, look for a "WIreless Isolation" or just "Isolation" setting and disable it.  This setting blocks communication between wired and wireless clients on the router.

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jfnovak Student
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Re: HP OfficeJet 7410 Won't connect wirelessly to a wireless computer

‎08-20-2012 06:21 AM

Thanks, that worked.

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