HP OfficeJet 8600 (1197 Views)
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Top Student
mulefeathers
Posts: 5
Registered: ‎09-23-2010
Message 1 of 6 (1,197 Views)

HP OfficeJet 8600

I have searched this but unable to find a solution.  I have a networked 8600.  Most items print with no problem however sometimes it wont print excel spreadsheets.  The weird thing is that sometimes it will print with no problem other times just blank pages come out of the printer. 

 

Any help would be great.

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PrintDoc
Posts: 20,137
Registered: ‎08-19-2009
Message 2 of 6 (1,192 Views)

Re: HP OfficeJet 8600

Have you tried to update Office?  What operating system?

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Top Student
mulefeathers
Posts: 5
Registered: ‎09-23-2010
Message 3 of 6 (1,183 Views)

Re: HP OfficeJet 8600

Windows XP

Office 2003 with SP3

 

Updating office other than patches and SP is not an option at this point.  Corporate decides when we update.

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PrintDoc
Posts: 20,137
Registered: ‎08-19-2009
Message 4 of 6 (1,176 Views)

Re: HP OfficeJet 8600

OK, then you are at your corporation's mercy.  Make sure you reboot your PC daily and hope your company decides to keep you current.

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Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Top Student
mulefeathers
Posts: 5
Registered: ‎09-23-2010
Message 5 of 6 (1,172 Views)

Re: HP OfficeJet 8600

No offense but I don't think so.  I have 27 other printers in this building and this is the only one that acts like this.  The majority ( like 24 out of 28 ) being HP's.  Including the older version the K5400.  This problem is specific to the K8600.

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PrintDoc
Posts: 20,137
Registered: ‎08-19-2009
Message 6 of 6 (1,168 Views)

Re: HP OfficeJet 8600

OK, are you permitted to download (possibly) updated software from here?

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Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
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