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HP Officejet 6500 A Plus, No IP address when trying to log onto network (320 Views)
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dorise Student
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dorise
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Registered: ‎04-29-2012
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HP Officejet 6500 A Plus, No IP address when trying to log onto network

‎04-29-2012 06:52 AM

I just switched internet carriers.  My Officejet will not log onto the new network.  I have made all of the changes requested by technical support.  The printer fails to show an IP address.  What can I do?  How do I get an IP address?

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Provost Provost
Provost
PrintDoc
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Registered: ‎08-19-2009
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Re: HP Officejet 6500 A Plus, No IP address when trying to log onto network

‎04-30-2012 04:43 PM

From the front of the printer: Setup > Network > Restore Network Defualts.

 

Now, from the same Network menu, run the Wireless Setup Wizard.

 

If that does not work, tell me about your new router.  What brand & model?  What kind of encryption (WEP, WPA, etc)?

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