HP Officejet 6500 Wireless My printer is offline (3178 Views)
Reply
Student
jliebsack
Posts: 1
Registered: ‎06-27-2012
Message 1 of 15 (3,178 Views)

HP Officejet 6500 Wireless My printer is offline

My printer is offline and I can not get it online

Provost
PrintDoc
Posts: 20,112
Registered: ‎08-19-2009
Message 2 of 15 (3,173 Views)

Re: HP Officejet 6500 Wireless My printer is offline

Download and run this utility: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104282-2&cc=us&dlc=en&lc=en...

What does it say?

________________________________________________________
Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Student
ppmom
Posts: 1
Registered: ‎08-22-2012
Message 3 of 15 (2,742 Views)

Re: HP Officejet 6500 Wireless My printer is offline

my hp officejet 6500 wireless is offline.  I cant get it back on.

Student
larryhen
Posts: 1
Registered: ‎09-15-2012
Message 4 of 15 (2,280 Views)

Re: HP Officejet 6500 Wireless My printer is offline

How do I get it back online?

Provost
PrintDoc
Posts: 20,112
Registered: ‎08-19-2009
Message 5 of 15 (2,276 Views)

Re: HP Officejet 6500 Wireless My printer is offline

What router?  What operating system?  Have you restarted the router?

________________________________________________________
Say thanks by clicking "Kudos" on the left in the post that helped you.

I am employed by HP
Honor Student
Bprigg
Posts: 2
Registered: ‎01-10-2013
Message 6 of 15 (1,449 Views)

Re: HP Officejet 6500 Wireless My printer is offline

My HP Officejet 6500 is offline.  How do I get it back online?

Honor Student
Bprigg
Posts: 2
Registered: ‎01-10-2013
Message 7 of 15 (1,447 Views)

Re: HP Officejet 6500 Wireless My printer is offline

It is wireless and I am on Windows 8.
Regents Professor
Rudy1906
Posts: 4,893
Registered: ‎10-11-2012
Message 8 of 15 (1,410 Views)

Re: HP Officejet 6500 Wireless My printer is offline

@Bprigg, sorry that you are having this issue. Are you connected USB or wireless?

 

You can try to print and scan doctor and see if it will change it. 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03275041

 

 

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
I work for HP
Regents Professor
Rudy1906
Posts: 4,893
Registered: ‎10-11-2012
Message 9 of 15 (1,392 Views)

Re: HP Officejet 6500 Wireless My printer is offline

Did you get this resolved?

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
I work for HP
Honor Student
pcbymo
Posts: 3
Registered: ‎10-29-2013
Message 10 of 15 (856 Views)

Re: HP Officejet 6500 Wireless My printer is offline

my printer is off line. it is a hp office jet 6500. need to get it back on line

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation