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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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- Printers Archive
- HP Photosmart 5510 'Printer Offline' Issue
Create an account on the HP Community to personalize your profile and ask a question
02-08-2014 03:58 PM
On the front of the printer Settings > Restore Factory Defaults. This may not be the exact location of this command, but you get the idea...
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
02-01-2015 02:49 PM
Thank you For saving us a day of screaming & throwing things! (Jk) 😘❤️👍
03-16-2016 02:22 PM
I see that most of this thread is rather old, but I'm having the same problem, which has cropped up from time to time, but more so in recent months than in the past.
The printer shows that it is connected to my network.
The PC shows that the printer is connected to my network with a DHCP.
I was going to reset that to a static address, but when I entered the printer's IP address, it could not be located.
Diagnostics said it could not locate the networks proxy settings. I did not have the browser set to use proxy settings.
Should I dig out the installation software, delete this printer and start over? Or do I need a new (updated) driver?
One variable to throw out there: I am using Chrome as my default browser; had been using Firefox.
Thanks.
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