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Honor Student
Posts: 2
Member Since: ‎05-08-2012
Message 1 of 13 (5,121 Views)

HP Photosmart 7510 Wireless Printer problem

Hello,

 

I ended up setting the HP printer 7510 wirelessly last night.  Everything was working fine, I was able to pront from two different computers wirelessly perfectly.  Now the printer is not connecting to the network at all.  Even though the wireless is working.  I am able to cruise the internet.  Does anyone know why the printer would kick me off of this?

 

 

Provost
Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 13 (5,096 Views)

Re: HP Photosmart 7510 Wireless Printer problem

What router?  Print a WIreless Network Test from the Wireless menu on the front of the printer.  Is it indeed connected to your wireless network?

 

What operating systems?

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Top Student
Posts: 3
Member Since: ‎02-28-2012
Message 3 of 13 (5,082 Views)

Re: HP Photosmart 7510 Wireless Printer problem

The HP 7510 took itself offline last night, but inciates it is connected.  We have three printers.  None of them can print now.

Provost
Posts: 20,354
Member Since: ‎08-19-2009
Message 4 of 13 (5,064 Views)

Re: HP Photosmart 7510 Wireless Printer problem

OK, then I will guess you have some form of Windows operating system.  Download and run this utility: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104282-2&cc=us&dlc=en&lc=en...

What does it say?

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Honor Student
Posts: 1
Member Since: ‎08-13-2012
Message 5 of 13 (4,426 Views)

Re: HP Photosmart 7510 Wireless Printer problem

Hi,

 

The link does not seem to be available now.  I have the same issue as mentioned above.  Currently, I would need to turn off the wireless and turn on again, then I could print from my pc/mac.   Is this a bug?

 

Also, I noticed that this model seem to be cleaning itself every time it wakes up, and all my color ink uses up very quickly, though I mostly print black using fast draft mode.  

 

Help help...

 

 

Provost
Posts: 20,354
Member Since: ‎08-19-2009
Message 6 of 13 (4,406 Views)

Re: HP Photosmart 7510 Wireless Printer problem

Here is a new link: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...

 

As far as the cleaning goes, make sure the printer has power at all times and is plugged into the wall, not a power strip or surge protector.

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Student
Posts: 1
Member Since: ‎04-11-2014
Message 7 of 13 (1,625 Views)

Re: HP Photosmart 7510 Wireless Printer problem

My printer has moved to offline status and I can't seem to change it to offline.  I have redone everything twice.  This has happened once before and it returned, but I don't know what I did to change it.  

Provost
Posts: 20,354
Member Since: ‎08-19-2009
Message 8 of 13 (1,607 Views)

Re: HP Photosmart 7510 Wireless Printer problem

What operating system?  How is the 7510 connected? If wireless, what router are you using?

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Honor Student
Posts: 4
Member Since: ‎04-08-2014
Message 9 of 13 (1,600 Views)

Re: HP Photosmart 7510 Wireless Printer problem

Hi

My p1102w has dropped "off line" now and won't go back "on line"

Seems to be a common problem.

Can someone from HP please help !
Provost
Posts: 20,354
Member Since: ‎08-19-2009
Message 10 of 13 (1,587 Views)

Re: HP Photosmart 7510 Wireless Printer problem

Answer my questions above so I can help you.

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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

I am employed by HP
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