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‎07-05-2013 02:33 PM - edited ‎07-05-2013 02:34 PM

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It worked! Thank you. I clicked Kudos on your post, but cannot find anything that says "Accept as Solution".

Regarding my curiosity about the steps not being posted publically, I assume it's because people might become unfairly upset that their existing settings are discarded in the process?

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‎07-05-2013 02:50 PM - edited ‎07-05-2013 02:53 PM

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kthbrow,

 

Thanks for your reply.  Glad it worked.  The accept as solution option is only given to the original author of this thread.

 

 The steps I sent allows one to get into your printers support menu.  .  The support menu is used by developers and one wrong button push could permanently damage the printer.  So that's why it’s not published publicly. 

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‎07-08-2013 07:16 PM

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I am having the same problem. Can you please help. Thanks!

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‎07-09-2013 12:52 PM

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Hi jessicasc3,

 

Please check your forum inbox shortly.

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‎07-11-2013 09:49 PM

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Hello garytech1,

I am having the same issues. Could you please send me those instructions?

Thank You!
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‎07-11-2013 11:16 PM

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I'm also having the same problem on both of my 7520 printers.  Could you please send solution?

 

Thank you

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‎07-12-2013 05:54 AM

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garytech1,

 

Thank you so much. What you sent worked!

 

Jessica

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‎07-12-2013 05:56 AM

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I am unable to click on "accept as solution" button...? But KUDOS worked and thanks again!
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‎07-12-2013 07:39 AM

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jessicasc3,

 

Great glad it worked for you.  :generic:

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‎07-12-2013 07:41 AM

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Baller7259,

 

Please check your forum inbox.

 

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