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Honor Student
buddapilot
Posts: 3
Member Since: ‎03-18-2014
Message 291 of 325 (522 Views)

Re: HP Photosmart 7520 unable to connect to Web Services

I also ran through trouble shooting with HP support and they are sending a new printer.
Top Student
aspiess
Posts: 3
Member Since: ‎04-04-2014
Message 292 of 325 (513 Views)

Re: HP Photosmart 7520 unable to connect to Web Services

My Photosmart 7520e suddenly stopped accessing web services, eprint and the apps. Firmware version is ELM1CN1409AR, which is what it came with out of the box. Could someone please send me a fix.

Student
diesellc197
Posts: 1
Member Since: ‎04-09-2014
Message 293 of 325 (445 Views)

Re: HP Photosmart 7520 unable to connect to Web Services

:smileyembarrassed: My HP 7520 is also unable to connect to web services. I've tried all the other posted solutions. Are you able to email me the supersecret fix also?

Top Student
aspiess
Posts: 3
Member Since: ‎04-04-2014
Message 294 of 325 (424 Views)

Re: HP Photosmart 7520 unable to connect to Web Services

I called HP service at 855 785 2777, waited about 40 minutes on the phone line to reach a service tech who walked me through a trouble-shooting procedure. You will need to have your computer and printer ON to do this. In my case, HP is sending me a replacement.  Don't frustrate yourself like I did trying, with all the tricks, to get it to work. The sooner you call them, the sooner the results.

Student
adeilus
Posts: 1
Member Since: ‎04-11-2014
Message 295 of 325 (398 Views)

Re: HP Photosmart 7520 unable to connect to Web Services

I am receiving the same Unable to Connect to Webservices message. Please send the fix . Thanks!

Honor Student
grodeestok
Posts: 3
Member Since: ‎04-03-2014
Message 296 of 325 (393 Views)

Re: HP Photosmart 7520 unable to connect to Web Services

I called the same number and they were able to walk me through a fix.
Honor Student
favela1
Posts: 3
Member Since: ‎04-16-2014
Message 297 of 325 (330 Views)

Re: HP Photosmart 7520 unable to connect to Web Services

Hello Garytech,

We are having those issues as well could you help us?

Honor Student
aidaca
Posts: 3
Member Since: ‎04-16-2014
Message 298 of 325 (320 Views)

Re: HP Photosmart 7520 unable to connect to Web Services

I too am having the same problem.  It appeared to connect to web services when I first setup my printer, but after checking for upgrades, it hasn't worked since.

Honor Student
aathena
Posts: 2
Member Since: ‎04-17-2014
Message 299 of 325 (289 Views)

Re: HP Photosmart 7520 unable to connect to Web Services

I am having the ssame issue.   I have attempted all of the solutions publically available in the thread and then some.  Everything worked fine just a few days ago.  I ca n print from the apps and print from my computer....I just cannot scan anything.  All of the rpeorts check out fine and even web serv tab teslls me it is connected...but when I try to scan I am told it cannot connect.  Have  tried changing the manual DNS and Alt. DNS...did not help.  Please let me know what I need to do to resolve this issue.  Thank you 

Honor Student
aathena
Posts: 2
Member Since: ‎04-17-2014
Message 300 of 325 (287 Views)

Re: HP Photosmart 7520 unable to connect to Web Services

I am having the ssame issue.   I have attempted all of the solutions publically available in the thread and then some.  Everything worked fine just a few days ago.  I ca n print from the apps and print from my computer....I just cannot scan anything.  All of the rpeorts check out fine and even web serv tab teslls me it is connected...but when I try to scan I am told it cannot connect.  Have  tried changing the manual DNS and Alt. DNS...did not help.  Please let me know what I need to do to resolve this issue.  Thank you 

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