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05-01-2012 10:44 PM
Documents stay in print queue with error msgs: "Status 1 document in queue, Printer offlne"; problem associated with ASUS notebook using Windows 7 64-bit on wireless network. No problem with MAC desktop
05-02-2012 12:19 PM
I recommend that you uninstall the HP software (using the HP uninstaller in Start > All Programs > HP > [your model number]
Restart your PC.
Finally, get the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say "Thanks" by clicking the Kudos star in the post that helped you.
I am employed by HP