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bamdavis
Posts: 2
Member Since: ‎09-09-2010
Message 1 of 4 (2,575 Views)

HP Photosmart D110 series disconnected!

I'm trying to print something on it and it wont print. Its connected wirlessly, and when i do a network check on the printer itself it says its connected. But when i go into the HP solution center it says that its disconnected. I got it yesterday and set it up but this is the first time ive used it. Also, on my internet browser it shows the thing called "Downloading the latest applications" but its just does this circle thing where it keeps trying to download but doesnt do anything. WHy are these things so complicated.

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Posts: 20,354
Member Since: ‎08-19-2009
Message 2 of 4 (2,572 Views)

Re: HP Photosmart D110 series disconnected!

What operating system?  Tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).

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Honor Student
bamdavis
Posts: 2
Member Since: ‎09-09-2010
Message 3 of 4 (2,568 Views)

Re: HP Photosmart D110 series disconnected!

Operating system is windows vista

Router is a linksys

I dont know what encriptions type

im on rogers internet so i think DSL

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Message 4 of 4 (2,564 Views)

Re: HP Photosmart D110 series disconnected!

OK, thanks.  Download and run this utility.  It should tell us what is going on.

 

Initially, I suspect your security system.  What do you use?

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