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skcolburn
Posts: 6
Member Since: ‎07-16-2012
Message 1 of 15 (1,119 Views)

HP Photosmart Plus e-All-In-One B210 series

My printer is connected to my wireless router but will not print. Yesterday it printed today it won't. The message reads it is off-line.
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PrintDoc
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Member Since: ‎08-19-2009
Message 2 of 15 (1,111 Views)

Re: HP Photosmart Plus e-All-In-One B210 series

What router?  What operating system?

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skcolburn
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Member Since: ‎07-16-2012
Message 3 of 15 (1,100 Views)

Re: HP Photosmart Plus e-All-In-One B210 series

My router is MiFi4620L Jetpack D7ED. I am trying to print from my Apple I-Pad. Some things print &others won't.
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PrintDoc
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Message 4 of 15 (1,093 Views)

Re: HP Photosmart Plus e-All-In-One B210 series

Is thsi a Mifi from Verizon?  I am not sure it will support Bonjour correctly so that your iPad can see the printer.

 

You say some things print and some don't, tell me more.  Restart the router and see if that fixes the problem.

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skcolburn
Posts: 6
Member Since: ‎07-16-2012
Message 5 of 15 (1,061 Views)

Re: HP Photosmart Plus e-All-In-One B210 series

I am using Verizon's MiFi4620L jet pack D7ED. I tried restarting router and that did not help. Any advice you can give me will help. Thank you, Sharon
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PrintDoc
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Message 6 of 15 (1,057 Views)

Re: HP Photosmart Plus e-All-In-One B210 series

Have you enabled Web Services from the front of the printer, then try to "Update Product" from the front of the printer (probably in the Preferences menu)?

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skcolburn
Posts: 6
Member Since: ‎07-16-2012
Message 7 of 15 (1,053 Views)

Re: HP Photosmart Plus e-All-In-One B210 series

My web services are already enabled. I went into the preferences menu an updated product. No updates available.Tried printing again. Still telling me off-line.
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PrintDoc
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Member Since: ‎08-19-2009
Message 8 of 15 (1,045 Views)

Re: HP Photosmart Plus e-All-In-One B210 series

Since the mifi has a battery (right?) then restarting it may be difficult.  Is there a restart button on it?  Is there a way to restart it in the Verizon software on your computer?

 

Because it once worked (right?) I am thinking that the router is hung up.

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skcolburn
Posts: 6
Member Since: ‎07-16-2012
Message 9 of 15 (1,040 Views)

Re: HP Photosmart Plus e-All-In-One B210 series

I'll check with Verizon and see if they can help. Thanks for trying to help.
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skcolburn
Posts: 6
Member Since: ‎07-16-2012
Message 10 of 15 (1,029 Views)

Re: HP Photosmart Plus e-All-In-One B210 series

I haven't had time to talk to Verizon yet but the printer is printing certain things still. I printed an email this morning and it worked fine. I appreciate all your help and if I don't get this figured out I'll get back to it at later date. Thank you again, Sharon
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