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Re: HP Photosmart c309a (113 Views)
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MVALLEY59 Tutor
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MVALLEY59
Posts: 13
Registered: ‎07-07-2011
Message 11 of 18 (170 Views)
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Re: HP Photosmart c309a

‎12-01-2011 09:31 AM

THANK YOU!

I saved and printed your final instructions.  Everything is working well.

 

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MVALLEY59 Tutor
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MVALLEY59
Posts: 13
Registered: ‎07-07-2011
Message 12 of 18 (165 Views)
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Re: HP Photosmart c309a

‎12-01-2011 09:54 AM

I tried to print from my wife's laptop.  No go.  I followed your instructions and am now able to print from her machine also.

Thanks again!

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MVALLEY59 Tutor
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MVALLEY59
Posts: 13
Registered: ‎07-07-2011
Message 13 of 18 (145 Views)
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Re: HP Photosmart c309a

‎12-03-2011 11:51 AM

Tried to print today.  Same problem as before.  Went thruough steps as outlined above and was able to print again.  But, .....................what happened?

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MVALLEY59 Tutor
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MVALLEY59
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Registered: ‎07-07-2011
Message 14 of 18 (124 Views)
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Re: HP Photosmart c309a

[ Edited ]

‎12-06-2011 06:50 AM - edited ‎12-06-2011 06:52 AM

HELP!

Problem came back.  Tried to go through steps that  previously worked  to get printer operational.  This time would not work.

 

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MVALLEY59 Tutor
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MVALLEY59
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Registered: ‎07-07-2011
Message 15 of 18 (113 Views)
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Re: HP Photosmart c309a

‎12-06-2011 09:38 AM

NO ONE IS RESPONDING.

So I tried to post again:

 

Recent printer problem for c309a has returned. Please help!
 

12-06-2011 06:57 AM

Recent printer problem for  c309a has returned.  Please help!

See previously solved problem for my email address.

 

Link was removed "due to duplcate" 

PLEASE HELP!

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Provost Provost
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Registered: ‎08-19-2009
Message 16 of 18 (101 Views)
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Re: HP Photosmart c309a

‎12-06-2011 09:41 PM

Reset the printer again.  If the problem persists or returns, please contact HP support: www.hp.com/go/totalcare

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Say "Thanks" by clicking the Kudos star in the post that helped you.

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MVALLEY59 Tutor
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MVALLEY59
Posts: 13
Registered: ‎07-07-2011
Message 17 of 18 (97 Views)
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Re: HP Photosmart c309a

‎12-07-2011 07:03 AM

THANKS FOR THE ADVICE, BUT NOTHING SEEMS TO WORK!    THIS PRINTER IS ONLY USED SEASONALLY AND IS OUT OF WARRANTEE.   I WILL NOT SPEND THE $50 OR SO TO HAVE SOMEONE WALK ME THROUGH THE FIX THAT SHOULD BE AVAILABLE ON LINE AT NO CHARGE.

I CURRENTLY HAVE AN HP LAPTOP AND PRINTER.  NEITHER IS WORKING UP TO MY EXPECTATIONS.  I WILL REMEMBER THAT WHEN I MAKE MY NEXT PURCHASE.

 

 

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Provost Provost
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Message 18 of 18 (88 Views)
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Re: HP Photosmart c309a

[ Edited ]

‎12-07-2011 02:38 PM - edited ‎12-07-2011 02:38 PM

Please call HP Support.  I think you will be happy with the results.

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Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
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