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03-11-2012 06:57 AM
I cannot use HP Solution Center because I only get this message when I start it: "HP Solution Center cannot run because your device installation is not complete".
I am running Windows 7 ULTIMATE 32 BIT with an HP PhotoSmart ALL IN ONE. MY PRINTER IS HP PHOTOSMART ALL IN ONE C-4388. I can print just fine and the printer is recognized by the PC. I get thIS problem connectING through USB. I have re-installed all software multiple times. Please advise on how to get Solution Center up and running.
03-12-2012 11:51 AM
This document may help:
I am a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
04-13-2012 06:18 PM
My hp4500 series printer/scanner has been installed properly for over a year, but suddenly I was unable to
access the HPsolution center . I tried re-installing using the hp product disk, but was unable to get it
working. I`m now not able to scan anything, even using the buttons on top of the printer, my operating
system is windows 7 home addition . I would appreciate some help with this problem, as for months
the solution center worked fine, now suddenly, I can`t access it at all.
Thanks, Charles Jacobsen.