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Student
gmalsack
Posts: 1
Member Since: ‎01-03-2012
Message 1 of 2 (462 Views)

HP Software unable to connect to wireless printer. Officejet Pro 8600 Premium

Hello All,

 

I have an HP 8600 that is connected to my wireless network. My computer (Windows 7 Professional x64, 8gb ram, 1.3tb free disk space) is also connected to the wireless network. I can ping the printer, I can setup the printer as an IP printer and print to the printer just fine, I can access the printers web-interface. However, I can't get the HP software to connect to the printer, even though the software sees the printer.

 

hp 8600 1.png

 

See it can see my printer! However when I select that printer and click next, this is what I get...

 

hp 8600 2.png

 

 

Anyone have a suggestion?

 

Thanks,

Greg

 

Student
JECinTampa
Posts: 1
Member Since: ‎01-03-2012
Message 2 of 2 (454 Views)

Re: HP Software unable to connect to wireless printer. Officejet Pro 8600 Premium

I have a very similar problem with an 6310 All in One.

I had it connected bu USB cable to my computer with my former ISP.

I got a new ISP with a wireless router and set it up on my computer (Also an HP, running Windows 7). The printer works fine with this setup but my HP Solution Center doesn't work at all. I use it to scan, etc., so really miss it!

 

Any help would be welcomed.

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