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bzg5391
Posts: 3
Member Since: ‎08-16-2011
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HP c7280 all-one wireless printer

My printer keeps going off line and I have everything and it will not print! HELP!!
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PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
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Re: HP c7280 all-one wireless printer

What router?  What operating system?  Has anything changed recently (new router, new PC, etc)?

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Honor Student
bzg5391
Posts: 3
Member Since: ‎08-16-2011
Message 3 of 4 (358 Views)

Re: HP c7280 all-one wireless printer

I think I solved the problem. I did get a new quest wireless modem. I have an HP laptop with windows 7. I unplugged the printer and downloaded the latest version of HP help solutions. It seems to be working for the moment. If you have any further ideas or information that would be great!
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PrintDoc
Posts: 20,354
Member Since: ‎08-19-2009
Message 4 of 4 (357 Views)

Re: HP c7280 all-one wireless printer

If the printer is connected wirelessly and you got a new router you will have to reconnect the printer to the wireless network.

 

On the front of the printer: Setup > Network > Restore Network Defaults.  Now, from the same network menu, run the Wireless Setup Wizard.

 

When that is done:

 

1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing.
2. Click >> Start >> Control panel >> Devices & Printers.  Delete your printer (right click > Delete).
3. Click the Add a printer
4. Select Local printer
5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
If your printer model was not listed, then select Have Disk, browse the HP CD that came with your printer and select the first file that starts with hp and ends with inf. Click Open then OK. Select your printer model. Click Next.
8. If you are asked, use the currently installed driver.
9. It will ask for the Printer name -- enter a new name or use the existing one. This will be the name of the printer that you select from other applications.
10. You may be asked to share the printer. Choose NO.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.

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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

I am employed by HP
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