Question
Reply
 
Student
DonMan
Posts: 1
Member Since: ‎04-26-2011
Message 1 of 2 (845 Views)

HP solution center can't find printer

Using windows 7 64bit and HP 8500 pro A909n printer

HP solution center can't find the printer after a few days of printing and scanning.  This will happen every time I would reinstall the software driver

Intern
lcm_1980
Posts: 33
Member Since: ‎04-26-2011
Message 2 of 2 (814 Views)

Re: HP solution center can't find printer

Hi, could you see provide the details of your setup:

- Connection used

- Firewall/Antivirus installed in system

 

Could you see if the following URL can resolve the issue that you encountered:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02251801&lc=en&dlc=en&cc=us&softwareitem=oj-902...

Although I am an HP employee, I am speaking for myself and not for HP.

***Say thanks by clicking the "Kudos! Star" which is on the left***

**Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.**
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation