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Re: How do I network a deskjet 3740? (175 Views)
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Honor Student
fheinen2
Posts: 9
Registered: ‎03-16-2012
Message 11 of 20 (195 Views)

Re: How do I network a deskjet 3740?

This option is already on. Here you see in a screenshot what happens. On the XP-machine => Add printer => Networkprinter => Ok => OK. Here it says it doesn't know which inf-file to use:

 

Clipboard01.jpg

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pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 12 of 20 (187 Views)

Re: How do I network a deskjet 3740?

Hi fheinen2,

 

What happens if you redirect to the c:\windows\system 32 folder?

 

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Honor Student
fheinen2
Posts: 9
Registered: ‎03-16-2012
Message 13 of 20 (183 Views)

Re: How do I network a deskjet 3740?

I'm wondering if it could be a language problem. On Win 7, all is in dutch. The driver on the HP-site is English. I can choose "Change language" on the site, but there is no dutch there.

 

What I've done: first I've installed this - English - software again on XP. At the end it comes up with an error, although it just prints fine if I connect the Deskjet there:

 

Clipboard01.jpg

 

Then I connect the printer to Win 7 and do as you suggest. I start with "Add printer", point to the printer on 7 and point to the System32-folder. Windows then fills in: $ncsp$.inf:

 

Clipboard02.jpg 

 

Then, again, comes back saying he needs *.inf:

 

Clipboard03.jpg

 

It ends like this:

 

Clipboard04.jpg

 

That's "Failure on install. Can't proceed".

 

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pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 14 of 20 (178 Views)

Re: How do I network a deskjet 3740?

Hi fheinen2,

 

It appears you may have an issue with your windows XP computer if you are not successfully able to install the printer without getting an error message. If you are interested in a network printer check out the current models at the link below.

 

http://shopping2.hp.com/en_US/home-office/-/products/Printers/Printers?SearchParameter=%26%40QueryTe...

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Honor Student
fheinen2
Posts: 9
Registered: ‎03-16-2012
Message 15 of 20 (176 Views)

Re: How do I network a deskjet 3740?

Pity then...

BTW The link you sent returns: Access denied.

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pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 16 of 20 (175 Views)

Re: How do I network a deskjet 3740?

Hi fheinen2,

 

I checked it and seems to work for me. Please check it again. If you still get the message go to shopping.hp.com and review the network printers we are currently offering.

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Honor Student
fheinen2
Posts: 9
Registered: ‎03-16-2012
Message 17 of 20 (173 Views)

Re: How do I network a deskjet 3740?

May be you have special permissions? 

With me in IE 9 and Chrome it looks like this:

 

Clipboard01.jpg

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HP
pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 18 of 20 (172 Views)

Re: How do I network a deskjet 3740?

Hi fheinen2,

 

Try the following link, and then look at the network printers.

 

http://shopping2.hp.com/

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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Honor Student
fheinen2
Posts: 9
Registered: ‎03-16-2012
Message 19 of 20 (169 Views)

Re: How do I network a deskjet 3740?

That one also returns "Access denied", but without the "2" it works.

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HP
pcwizard
Posts: 10,234
Registered: ‎12-31-2009
Message 20 of 20 (162 Views)

Re: How do I network a deskjet 3740?

Hi fheinen2,

 

Did you have a chance to check out our current network printers?

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
Please use plain text.