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Hp Photsmart C7180 Wireless Problems (417 Views)
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srbuonomo
Posts: 1
Registered: ‎12-07-2009
Message 1 of 2 (417 Views)

Hp Photsmart C7180 Wireless Problems

I am attempting to set-up my c7180 to print from my desktop computer wirelessly...the computer is able to detect the printer, but when i attempt to print i get an error balloon saying the document failed to print...occassionally a couple of lines of text will print after a long period of time, but never a whole document.

 

i tried looking though all of the HP support relating to wireless connectivity and this printer in general and have followed all of the troubleshooting without success.  i have reinstalled the drivers twice and still nothing. 

 

anybody able to help??  i am not very computer savy, but excellent at following directions :-)

 

thanks!!

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Provost
PrintDoc
Posts: 18,866
Registered: ‎08-19-2009
Message 2 of 2 (407 Views)

Re: Hp Photsmart C7180 Wireless Problems

I like good direction-followers :smileyhappy:

 

I am guessing that you are using Windows (what version?) and that you have a security system that is doing its job too well.

 

Disable it then try to print.  If it works we will go down the path toward printing WITH your security system enabled.

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