HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: I have a HP OfficeJet Pro K550 with a default static IP address and I can't access it to change (619 Views)
Reply
Reply
Topic Options
TheKid Honor Student
Honor Student
TheKid
Posts: 2
Registered: ‎09-29-2011
Message 1 of 3 (658 Views)
Report Inappropriate Content
Accepted Solution

I have a HP OfficeJet Pro K550 with a default static IP address and I can't access it to change it.

‎09-29-2011 12:00 PM

Because this printer's default static IP is not in my subnet and my network does not have a DHCP server I am unable to access the settings I need to change the IP address to one I can use.  I am using Windows 7 64-bit and am plugged into the printer via USB.  I know if I had an IP address from my network I could type it into the address bar and open up far more settings but I am unsure how to do that since the default IP is not on my network.

0
Reply
0
Please use plain text.
 
Provost Provost
Provost
PrintDoc
Posts: 19,147
Registered: ‎08-19-2009
Message 2 of 3 (622 Views)
Report Inappropriate Content

Re: I have a HP OfficeJet Pro K550 with a default static IP address and I can't access it to change

‎09-30-2011 08:38 AM

I assume you cannot log into the printer's subnet temporarily?  Can you disconnect the printer from that subnet temporarily?  Can you connect an Ethernet cable between the printer and your PC?

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
0
Reply
0
Please use plain text.
 
TheKid Honor Student
Honor Student
TheKid
Posts: 2
Registered: ‎09-29-2011
Message 3 of 3 (619 Views)
Report Inappropriate Content

Re: I have a HP OfficeJet Pro K550 with a default static IP address and I can't access it to change

‎09-30-2011 09:05 AM

Thanks!  I didn't even think about just running a cat 5 cable between the printer and computer.  I now have access to the IP settings on the printer.

0
Reply
0
Please use plain text.