Internal System Error prevents access to https pages of HP Deskjet 3052A

[PrintDoc]

OK, sorry, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-104282-2&cc=us&dlc=en&lc=en

[sifta]

Hi

Still the same problem, it goes to a link on an FTP site which then doesn't work

http://ftp.hp.com/pub/softlib/software12/COL42878/mp-104282-2/HPPSdr.exe

It has http as the protocol, but I have tried that, and ftp

[PrintDoc]

OK, this?: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...

[sifta]

Thanks, I could download it. when I ran it it gave this when checking the scanning. (printer check was fine).

[sifta]

Hi PrintDoc

Do you have any other ideas? I think this was all a bit of a wild goose chase, since the error is when accessing the printer via https, so the drivers and whatever installed on my PC should be irrelevant. 

I would expect the issue to either be a configuration one, or a firmware one. Especially as I don't seem to be the only person experiencing this?

Ian

[PrintDoc]

OK, what brouwer are you using?  What security system?

[zpondk]

I am having the problem on a 3070a (B611a). I have triede both Internet Explorer and Chrome on windows 7 and Chrome on Linux.

Attached is a screenshot of the Chrome web tool console.

[PrintDoc]

Do you have some security system that is getting in the way?

[zpondk]

No, nothing. And I don't really see how any security settings would lead to this situation, the closest would be a firewall blocking https port, but if that was the case I would not see the error message. Further more the error message indicates that it is an internal error.

[PrintDoc]

How about the security settings in IE?  You really do not have a security system (antivirus) on your PC?