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J4680 Installs, does not show in Printers list (1067 Views)
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Student
SQLDave
Posts: 1
Registered: ‎02-14-2009
Message 1 of 3 (1,067 Views)

J4680 Installs, does not show in Printers list

After a bit of struggle, I was able to successfully set up my OfficeJet J4680 as a wireless printer. It (the setup process) even successfully printed the Wireless Network Test Report, so I KNOW the computer can get the printer to print something wirelessly.

 

The problem is that after I clicked the final Finish button, the printer has never shown up on my Printers list (in Control Panel and in individual applications "available printers" dropdown on the print dialog box).

 

I have tried rebooting.

 

I'm at a bit of a loss as to what to try next, so any suggestions would be greatly welcome.

 

Thanks!

-dave

 

PS: If it matters, here's some info:

 

Router -> Netgear's WGT624 108Mbps router

PC -> Dell Latitude D620

OS -> Win XP SP2

Wireless authentication -> WPA

Wireless communication type -> Infrastructure

 

 

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Intern
David_Hamilton
Posts: 30
Registered: ‎12-12-2008
Message 2 of 3 (984 Views)

Re: J4680 Installs, does not show in Printers list

Dave, I'd try running the software again and selecting the option to add a new device. Since you finished installation, it should give you an option to add a device which you can use to try adding the printer without having to run through all the installation again.

 

 

-David

(I'm an HP employee, but I am speaking for myself and not for HP.)
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Student
Ninagzn
Posts: 1
Registered: ‎10-16-2009
Message 3 of 3 (594 Views)

Re: J4680 Installs, does not show in Printers list

[ Edited ]
This worked for me. I selected Add a device > Wired network/Wireless and I was good to go. Thanks
Message Edited by Ninagzn on 10-16-2009 05:48 PM
Message Edited by Ninagzn on 10-16-2009 05:50 PM
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