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J4680 Installs, does not show in Printers list
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02-14-2009 05:53 PM
After a bit of struggle, I was able to successfully set up my OfficeJet J4680 as a wireless printer. It (the setup process) even successfully printed the Wireless Network Test Report, so I KNOW the computer can get the printer to print something wirelessly.
The problem is that after I clicked the final Finish button, the printer has never shown up on my Printers list (in Control Panel and in individual applications "available printers" dropdown on the print dialog box).
I have tried rebooting.
I'm at a bit of a loss as to what to try next, so any suggestions would be greatly welcome.
Thanks!
-dave
PS: If it matters, here's some info:
Router -> Netgear's WGT624 108Mbps router
PC -> Dell Latitude D620
OS -> Win XP SP2
Wireless authentication -> WPA
Wireless communication type -> Infrastructure
Re: J4680 Installs, does not show in Printers list
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03-05-2009 08:03 PM
Dave, I'd try running the software again and selecting the option to add a new device. Since you finished installation, it should give you an option to add a device which you can use to try adding the printer without having to run through all the installation again.
(I'm an HP employee, but I am speaking for myself and not for HP.)
Re: J4680 Installs, does not show in Printers list
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10-16-2009 05:47 PM - edited 10-16-2009 05:50 PM
