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05-28-2009 02:12 PM
I have recently (last week) purchased a C4585 and sucessfully installed it onto my network and connected two computers to it, WAS able to scan and print with no problems.
Until now. I have been unable to get either computer to communicate with the printer today. Oh well, I tried to reconfigure the network connection (many, many times today) and still the printer will not talk to my computers. Printing off the wireless network test report that the printer does says that there is a network connection. The only problem is it is not connected to my IP address as it was when initially set up and no matterhow many times I try to reconfigure the same Wrong IP addressn keeps getting assigned to the printer (even though during the reconfiguration process the computer asks if I want to connect the printer through MY network).
Any ideas out there? please....
05-29-2009 09:09 AM
I have a couple of questions:
What IP address does your printer have now (press the wireless button, then press "Wireless Settings" and then press "Print Network Configuration").
Can you open the printer's internal web page by browsing to its IP address? If you can, then we know the printer is on the network and can be accessed by your computers.
What kind of computers and OS are you using? What security SW are you using (Norton/Symantec, McAfee, Zonealarm, etc)?
And finally, what kind of wireless-router do you have and is your network encrypted?
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
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