My HP 5510 is connected to wireless network, but cannot communicate with printer?

[pjcostanza]

I am connecting an HP Photosmart 5510 All-in-one to a ATT Uverse wireless Network. It says printer is connected and printer tests are all good.., but yet when I try to print, I get an error saying that cannot communicate with printer, make sure it is attached to network?

I restarted services, rebooted.., still same deal. Says its connected, but won't connect or print. Very frustrating...,

[PrintDoc · Accepted solution]

What operating system?

If Windows, Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...

What does it say?

[pjcostanza]

It was unable to locate my printer using the utility.., even though it was directly attached with USB and even Wirelessly when it was said to be connected to the network.??

I have it working now. I had to uninstall and reinstall it it a few times; performed a couple factory resets; rebooted the router a few times. It eventually came back online, basically started from scratch and created new printer and eprint services.

Hopefully this time it sticks and remains on the network for more than  day at a time. 

Thanks!!

[Phil59109]

I was lost until this post.  Works perfect now and I just wanted to say THANK YOU!!!

[lmo1234]

I have this issue with my last laptop and now with a mcabook air also the printer doesnt get picked up by my apple devices e.g. iphone, ipad as airprinter? Hope someone can help!?

[PrintDoc]

Yup, what brand/model router are you using?  Can you get to its settings?