My HP D110 series wireless printer is offline. How do I get it to print again?cc=us (5592 Views)
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shirlymac
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Registered: ‎11-08-2011
Message 1 of 17 (5,592 Views)
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My HP D110 series wireless printer is offline. How do I get it to print again?cc=us

I have windows XP and my husband has Vista.  Printer message is that it is offline.  I cannot find how to reset the printer.  It is HP Photosmart D110 series.  Thanks

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pcwizard
Posts: 11,485
Registered: ‎12-31-2009
Message 2 of 17 (5,579 Views)

Re: My HP D110 series wireless printer is offline. How do I get it to print again?cc=us

[ Edited ]

Hi shirlymac,

 

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.

Let me know what errors you receive?

http://www.hp.com/go/tools

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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MonicaDB
Posts: 6
Registered: ‎03-10-2012
Message 3 of 17 (4,956 Views)

Re: My HP D110 series wireless printer is offline. How do I get it to print again?cc=us

Same problem here, tried the link, but it didn't work...  Any other pointers?  Printer is simply offline and the wireless button light blinks constantly...  It worked just fine for 3 weeks, and now this...   Please advice.  Thank you!

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pcwizard
Posts: 11,485
Registered: ‎12-31-2009
Message 4 of 17 (4,939 Views)

Re: My HP D110 series wireless printer is offline. How do I get it to print again?cc=us

[ Edited ]

Hi MonicaDB,

 

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.

Let me know what errors you receive?

http://www.hp.com/go/tools

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Top Student
MonicaDB
Posts: 6
Registered: ‎03-10-2012
Message 5 of 17 (4,937 Views)

Re: My HP D110 series wireless printer is offline. How do I get it to print again?cc=us

Sadly, I had already done that, and it keeps telling me that the printer is offline...   :smileysad:

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pcwizard
Posts: 11,485
Registered: ‎12-31-2009
Message 6 of 17 (4,934 Views)

Re: My HP D110 series wireless printer is offline. How do I get it to print again?cc=us

Hi MonicaDB,

 


Install the printer on a different computer, and let me know if you have the same issue?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Top Student
MonicaDB
Posts: 6
Registered: ‎03-10-2012
Message 7 of 17 (4,915 Views)

Re: My HP D110 series wireless printer is offline. How do I get it to print again?cc=us

Only one computer at home...  But that doesn't seem to be the problem.  My computer finds the printer, but it simply tells me (as the printer itself does on the wirless screen) that the printer is offline.   The blue light on the wireless button blinks constantly and the print report (directly from the printer) shows no anomalies...  Either way, I am going to uninstall the software and reinstall it...  Maybe...

Top Student
MonicaDB
Posts: 6
Registered: ‎03-10-2012
Message 8 of 17 (4,912 Views)

Re: My HP D110 series wireless printer is offline. How do I get it to print again?cc=us

It works!  Tried so many things, I'm not even sure what did it, but after restarting it again, it now works...  Thank you!!

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pcwizard
Posts: 11,485
Registered: ‎12-31-2009
Message 9 of 17 (4,875 Views)

Re: My HP D110 series wireless printer is offline. How do I get it to print again?cc=us

Hi MonicaDB,

 

I am glad to hear the issue has been resolved. Have a wonderful week.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Student
Connie3305
Posts: 1
Registered: ‎09-15-2012
Message 10 of 17 (4,121 Views)

Re: My HP D110 series wireless printer is offline. How do I get it to print again?cc=us

I have tried reinstalling the SW and it continues to say the printer is offline.

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