This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: My mac snow leopard 10.6.8 can not find my 3050a printer wireless (243 Views)
Reply
Provost
PrintDoc
Posts: 18,916
Registered: ‎08-19-2009
Message 11 of 18 (293 Views)

Re: My mac snow leopard 10.6.8 can not find my 3050a printer wireless

This is really strange.  This is the first subnet mask error I have heard of.  Did you try restarting your router and your printer?

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.
Honor Student
Rythemromeo
Posts: 9
Registered: ‎02-25-2012
Message 12 of 18 (287 Views)

Re: My mac snow leopard 10.6.8 can not find my 3050a printer wireless

 

 

 

ALL MAC USERS TAKE A NOTE ANI WILL TELL YOU HOW TO FIX THE PROBLEM

 

Ensure your printer has a wfi connection, you have used the softwear to put the printer onto your mac and you know your printrs ip address

 

1) Go to system preferences

2) Print and fax

3) Add printer which is the + button bottom left

4) on the pop up third button at the top  IP (it has a world symbol)

5) Protocol drop down find your printer

6) Adress :- entre your printers IP adress eg 192.168.1.7

7) ignore all the other boxes except the last one print using :- again find your printer ( should already be there in the box)

8) Press Apply

 

Hey presto you are printing 

 

No need for all this change channels in router , Subnet task change crap

 

Press the button to say thank you to rythemromeo

 

Please use plain text.
Provost
PrintDoc
Posts: 18,916
Registered: ‎08-19-2009
Message 13 of 18 (284 Views)

Re: My mac snow leopard 10.6.8 can not find my 3050a printer wireless

While this may work sometimes, my experience is that when it does it enables printing but not scanning.

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.
Student
jpump
Posts: 3
Registered: ‎02-29-2012
Message 14 of 18 (281 Views)

Re: My mac snow leopard 10.6.8 can not find my 3050a printer wireless

[ Edited ]

I am having the same exact problem except with an 8500 A910.  The IP address solution fixed the printing problem but not the scanning issue.  This is highly frustrating as the printer sees the network but all of my computers (2 macs and 1 pc) cannot find the printer.  When I restart the printer, I can print one single document and then the connectivity to the computer is lost.  

 

My wireless connection has fine for the better part of a year and this just cropped up.  There have been no changes to my network or router so what could be going on?

 

 

Please use plain text.
Student
jpump
Posts: 3
Registered: ‎02-29-2012
Message 15 of 18 (280 Views)

Re: My mac snow leopard 10.6.8 can not find my 3050a printer wireless

[ Edited ]

Null

Please use plain text.
Honor Student
Rythemromeo
Posts: 9
Registered: ‎02-25-2012
Message 16 of 18 (261 Views)

Re: My mac snow leopard 10.6.8 can not find my 3050a printer wireless

 

So enlighten us on how you  get the scanner working ? and air print ?

 

Cheers

Please use plain text.
Provost
PrintDoc
Posts: 18,916
Registered: ‎08-19-2009
Message 17 of 18 (256 Views)

Re: My mac snow leopard 10.6.8 can not find my 3050a printer wireless

OK, back to getting the printer to show up in the Default tab when adding it.

 

Assuming your printer still has a valid IP address, enter that address into a web browser's address bar.  Can you "see" the printer's internal settings?

 

Are you using any antivirus software on your Mac?

________________________________________________________
Say "Thanks" by clicking the Kudos star in the post that helped you.

I am employed by HP
Please use plain text.
Honor Student
Rythemromeo
Posts: 9
Registered: ‎02-25-2012
Message 18 of 18 (243 Views)

Re: My mac snow leopard 10.6.8 can not find my 3050a printer wireless

 

It comes with anti virus and mac filtering is off on the router

 

Just spoke with kerry from hp support, we have set up a manual ip addres for the printer on the HP site

 

I had a email from Ashley who asked me to open 2 ports on my router so

I went to NAT on my router settings, port mapping, then entered


EXT PORT :- 5353
INT PORT :- 5353
INT HOST:- ( MY MAC) 192.168.1.6
MAPPING NAME:- Print 1

(protocol was already set at TCP so left it at that)


The set a new one at

EXT PORT :- 5928
INT PORT :- 5928
INT HOST:- ( MY MAC) 192.168.1.6
MAPPING NAME:- Print 2

(protocol was already set at TCP so left it at that)


I then turned off the router, comp and printer, switched the router back on then printer and computer, i could not print but kerry has sorted that out by a manuel ip adress, but can not scan and can not air print

 

Please use plain text.