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My new Mac OSX 10.7 does not recognize my existing hp j5750 all-in-one? (521 Views)
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scgjak Student
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scgjak
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Registered: ‎05-02-2012
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My new Mac OSX 10.7 does not recognize my existing hp j5750 all-in-one?

‎05-02-2012 03:19 PM

Error message:  You can't open the application HP Installer because PowerPC applications are no longer supported.  How can I get the new Mac to recognize the all-in-one?????

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Provost Provost
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Registered: ‎08-19-2009
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Re: My new Mac OSX 10.7 does not recognize my existing hp j5750 all-in-one?

‎05-02-2012 04:24 PM

Download and install this: http://support.apple.com/kb/DL907

 

Reset the printing system:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.

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