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New Computer - windows 7 connecting to wireless HP Photosmart 3100 (165 Views)
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dnholland Student
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dnholland
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Registered: ‎04-21-2011
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New Computer - windows 7 connecting to wireless HP Photosmart 3100

‎04-21-2011 02:14 PM

Ok, I have a new computer - with windows 7.  I am now able to print only if I can hook up the cable to it.

 

 Is there anyway I can print with the wireless connection like my old computer?  I have the printer "sharing" the printer in the network but it still says the printer is "offline" when I disconnect the cable.  Any suggestions?

 

Thanks!

 

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Provost Provost
Provost
PrintDoc
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Registered: ‎08-19-2009
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Re: New Computer - windows 7 connecting to wireless HP Photosmart 3100

‎04-21-2011 04:45 PM

Is the printer wirelessly connected to your router?  What brand/model router?  Print a WIreless Network Test from the front panel - does the printer have a valid IP address (not 169.254.x.x or 0.0.0.0)?

 

Did you get the latest software for your printer from the "Support & Drivers" link at the top of this page.

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Jack7650 Student
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Jack7650
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Registered: ‎01-29-2012
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Re: New Computer - windows 7 connecting to wireless HP Photosmart 3100

‎01-29-2012 05:09 PM

We now have a second WIndows 7 PC at home and neither can print wireless to our Photosmart 3100. When printing, the paper jams. Have downloaded current rivers, tried the various troubleshooting tips, uninstalled/reinstalled to no avail. Wired USB printing works. Please help.

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